Refund Policy

Dogtor Dani's is committed to providing the best products to your furry family member. If you are not satisfied for any reason, you may submit a request for a refund within 30 days of the date you received your purchase. 

To start a return, you can contact us at or use the contact us page

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


We will notify you once we’ve received your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.